Privacy Policy
1. Introduction
Golden Chip Events (“we”, “us”, “our”) is committed to protecting your privacy and ensuring transparency about how we collect, use, and share your information. This Privacy Policy is designed to meet Google Ads requirements and applicable privacy laws in Australia.
2. Information We Collect
- Personal Data: Name, email address, phone number, and mailing address when you submit an inquiry or booking form.
- Technical Data: IP address, browser type, operating system, and device identifiers collected automatically.
- Usage Data: Pages viewed, time spent on site, and referring URLs, collected through cookies and analytics tools.
3. How We Use Cookies & Tracking
We use cookies and similar technologies to enable essential site functions, analyze traffic, and personalize your experience. For advertising purposes, we may deploy Google Ads cookies to deliver relevant promotions. You can manage your cookie preferences through your browser settings or our Cookie Policy.
4. Use of Collected Information
Your data helps us to:
- Respond to your inquiries and process bookings.
- Provide marketing communications, including special offers and event updates (opt-out available at any time).
- Analyze and improve website performance and user experience.
- Comply with legal obligations and enforce our terms of service.
5. Google Ads & Third‑Party Services
We participate in Google Ads remarketing: Google may show ads based on your past visits to our site. Google’s Privacy Policy and your Google Ads settings determine how these cookies are used. We do not share personal data with advertising networks beyond what is permitted by Google.
6. Data Retention & Security
We retain personal data only as long as necessary for the purposes described. We implement appropriate technical and organizational safeguards to protect against unauthorized access, loss, or alteration of your data.
7. Your Rights
You may request access, correction, or deletion of your personal data. To exercise these rights, please contact us using the details below. We will respond within a reasonable timeframe as required by law.
8. Children’s Privacy
Our services are intended for adults (21+). We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us to have it removed.
9. Changes to This Policy
We may update this Privacy Policy at any time. The “Last Updated” date at the top will reflect the latest revision. We encourage you to review this policy periodically.
10. Contact Us
Phone: +61 2 8356 5600
Email: info@goldenchipsevents.com
Address: Level 1/104 Queen St, Woollahra NSW 2025, Australia